As part of its Connecticut Quality Council program, CCAT is offering professional development opportunities at the Connecticut Quality Council Symposium to be held at Central Connecticut State University on June 22, 2012. This event will draw quality professionals from across the state and provide them with a first class opportunity to build new skills and gain insights into unique business challenges.
Among the featured speakers at this year's Symposium will be Dr. Jay Zhou, Executive Technical Leader for Global Quality at Ford Motor Company. During his career, Dr. Zhou was the Quality Manager for Ford's North American Truck Unit where he oversaw the quality improvement effort for Ford's F-Series Trucks (Ford's most important vehicle line), along with the Ford Escape and Econoline Vans. Dr. Zhou's quality & reliability background at Ford spans the globe and includes engagements at Ford plants in in India, Australia, Africa, Taiwan, the Philippines, Thailand and Malaysia. He was also Quality Manager for Ford's Transit Connect program in Istanbul, Turkey and worked on joint quality programs with Mazda in Hiroshima, Japan.
This year CCAT also very pleased to be bringing in Lucy Young, Director Performance Excellence & System Initiatives at Henry Ford Health System (HFHS). Her organization was named the Malcolm Baldrige National Quality Award Winner for 2011. The Baldrige Award is presented by the President of the United States to organizations that are judged to be outstanding in the areas of: leadership, strategic planning, customer and market focus, measurement, analysis, and knowledge management, workforce focus, process management, and results. HFHS is one of the nation's leading comprehensive, integrated health systems. It was founded in 1915 by auto pioneer Henry Ford.
In addition to these keynote speakers, there will be a number of "thought provoking" breakout sessions featuring experts from industry and academia who will address numerous topics in areas such as leadership, tools & techniques and forward thinking.